Doulas On Call FAQ

For more information, visit the Atlanta Doulas On Call main page.

How does it work?

Call Doulas On Call when you are in early labor or have decided that you require doula assistance. The coordinator will contact a doula and provide them with your contact information. The doula will contact you, and discuss at what point she will join you at your birthplace. If you’re still in early labor, the doula may give you some tips and suggestions on how to remain comfortable as your early labor progresses before she joins you.


When will the doula join me?

A doula will join you once you are in active labor, or as soon as possible (1-2 hours) if you are already in active labor when you call.  The  doula will ask you questions to help determine what stage of labor you are in and when to join you at your birth place.

Please note that unless you are having a homebirth, our on-call doulas will not provide support in your home. If you are having a homebirth, we will ask for a quick confirmation call with your homebirth midwife. This is for the safety of our doulas.

When is payment collected?

Payment is due as soon as the doula joins you. Cash is preferred, but the doula may also accept credit cards (via Square or Paypal card reader) or personal checks.

Do you take deposits?

No. While we at Baby Steps Doulas On Call strive to provide a doula for every mom who requests one, we are unable to guarantee you a doula at your birth, and so we do not take deposits. If you would like the peace of mind of knowing that a doula will be there to support you for sure, hiring a conventional doula is probably a better fit for you.

Is there a list of doulas who might attend my birth?

No. Due to the nature of our service, our on-call doula availability shifts frequently. We guarantee that any doula we send to your birth will have trained through a national doula organization such as DONA, CAPPA, or CBI. Doulas who work with our service have also agreed to abide by our professional Code of Ethics and doula Scope of Practice.